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StoriedLife: Privacy Statement

Last update: November 24th, 2025

StoriedLife AI Corp. (“StoriedLife”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, share, store, and protect your information when you access our website, mobile and web applications, conversational AI features, print and AR experiences, and all related services (“Service”).
By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect information in three main ways:
(1) information you provide directly,
(2) information automatically collected through your use of the Service, and
(3) information received from third parties

1.1 Information You Provide Directly

Account Information

  • Name
  • Email address
  • Password or authentication methods
  • Optional profile details

Story and Media Content
When you use StoriedLife to document your life stories, you may provide:

  • Text entries, responses, story drafts, chapter content
  • Audio recordings and voice data
  • Photos, images, and videos, including those containing other individuals
  • Metadata associated with your files
  • Titles, tags, timelines, and other organizational details

AI Interaction Data
We collect the text and audio you submit during conversations with our AI to:

  • Provide storytelling assistance
  • Generate summaries and reflections
  • Improve your storybook content

Communications
If you contact us, we collect your messages, feedback, and support inquiries.

1.2 Information Collected Automatically

When you use the Service, we automatically collect:
Usage Data

  • Pages or screens viewed
  • Features used
  • Clicks, navigation, time spent

Interactions with AI or story features

  • Device & Technical Data
  • Device type, model, operating system
  • Browser type
  • IP address
  • Language settings
  • App diagnostics and crash logs

Cookies & Tracking Technologies
We use cookies, local storage, pixels, and analytics tools to:

  • Keep you logged in
  • Understand usage patterns
  • Improve platform performance

You can control cookies through your browser settings.

1.3 Information From Third Parties

We may receive data from:

  • Authentication providers
  • Payment processors
  • Enterprise partners (e.g., senior living communities), if you access the Service through them
  • Analytics or security tools

We treat such data in accordance with this Policy.

2. How We Use Your Information

We use your information to:

Provide the Service

  • Enable you to record, create, edit, and organize your life stories
  • Generate AI-assisted story content
  • Produce printed or digital books
  • Provide AR-enhanced experiences
  • Maintain your account and preferences

Improve the Service

  • Train and refine our AI models
  • Enhance accuracy of transcription, summarization, and story generation
  • Evaluate platform performance and user experience
  • Develop new features (e.g., animated photo features, expanded prompts)

Communicate with You

  • Send updates, support messages, and announcements
  • Provide customer service
  • Notify you of changes to this Policy or Terms

Protect You and the Platform

  • Send updates, support messages, and announcements
  • Provide customer service
  • Notify you of changes to this Policy or Terms

3. Sensitive Personal Information

Your stories may include sensitive information such as:

  • Health history
  • Emotional experiences
  • Relationship details
  • Life events, hardship, trauma
  • Family and cultural background

You choose what to share.
StoriedLife does not:

  • Provide medical or psychological diagnoses
  • Create clinical health records
  • Sell or monetize sensitive data

We treat this information with heightened care and confidentiality.

You authorize StoriedLife to charge your selected payment method for recurring fees, usage-based fees, and add-ons.

4. Legal Basis (For Users in the EU/EEA)

We process your personal data based on:

  • Your consent
  • Contractual necessity
  • Legitimate interests
  • Legal obligations

You may withdraw consent at any time.

5. How We Share Your Information

We do not sell your personal information.
We share data only with trusted service providers who perform tasks on our behalf, such as:

  • Cloud hosting and storage
  • AI, transcription, and voice processing
  • Print vendors for physical books
  • Analytics platforms
  • Payment processors
  • Security partners

These partners must:

  • Protect your data
  • Use it only to perform services
  • Not sell or misuse your information

We may also share data if required by law or to protect the rights and safety of StoriedLife and its users.

6. International Data Transfers

Your information may be processed in:

  • Canada
  • The United States
  • Other jurisdictions where our vendors operate

We use safeguards such as encryption and Standard Contractual Clauses.

7. How Long We Keep Your Information

We retain your data for as long as your account is active.
When you delete your account:

  • We delete or anonymize data within 30–90 days
  • Backups are overwritten on schedule
  • Some information may be retained if legally required

8. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct or update information
  • Request deletion Request portability
  • Withdraw consent
  • Opt out of marketing
  • File a complaint
  • Contact: support@storiedlife.ai

California Users

  • May request categories of data collected
  • May request disclosures regarding service providers
  • May opt out of data sale (we do not sell data)

EU/EEA Users

  • Access, correction, deletion, objection, restriction, portability

9. Security

We use administrative, technical, and physical safeguards, including:

  • Encryption in transit and at rest
  • Access controls
  • Authentication monitoring
  • Secure hosting
  • Backups
  • Employee confidentiality protocols

No system is 100% secure, but we take reasonable steps to protect your data.

10. Children’s Privacy

The Service is not intended for children under 18.
We do not knowingly collect data from children without proper consent.If you believe a child has provided data, contact us to delete it.

11. Using StoriedLife Through an Organization

If you access StoriedLife through a senior living community, healthcare provider, library, or other organization:

  • They may provide basic registration details
  • Your story content remains private unless you choose to share it
  • Organizations may receive only anonymized insights
  • A separate agreement may apply

12. Third-Party Links

We may link to external websites. We are not responsible for their privacy practices or content.

13. Changes to This Policy

We may link to external websites. We are not responsible for their privacy practices or content.

  • Email
  • In-app notices
  • Website updates

Your continued use constitutes acceptance of the updated Policy.

14. Contact Us

If you have questions about this Privacy Policy:
StoriedLife AI Corp.
Email: support@storiedlife.ai
Website: www.storiedlife.ai