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Frequently Asked Questions About Storied Life AI

Have questions about how StoriedLife works? You’re in the right place! From getting started to sharing beautifully crafted stories, we’ve answered the most common questions to make your journey seamless.

Frequently asked questions

Yes! Every subscription begins with a 7-day free trial. You get full access during this period and can cancel anytime before your trial ends if you don’t want to be charged.

Absolutely. Your stories are private by default. You decide who, if anyone, gets access. StoriedLife is built on SOC 2 and ISO 27001 verified security standards to ensure your memories are safe and protected.

Yes. If you decide StoriedLife isn’t right for you, we offer a 30-day money-back guarantee from the date your paid subscription begins.

Yes, subscriptions renew automatically at the end of each billing cycle (monthly, 3-month, or annual). But you’re always in control — you can stop renewal, pause, or switch your plan at any time under your account settings.

Yes! We offer gifting options. You can purchase StoriedLife for someone else directly within the app:

  1. Open the main menu

  2. Select “Gift StoriedLife”

  3. Enter the recipient’s name, email, and your message They’ll receive an email invitation to set up their own account and start their free trial.

Yes. You can cancel your subscription at any time, with no hidden fees. If you cancel, your account becomes inactive — you can no longer add or edit stories, but everything you’ve created will remain safe and viewable when you log in. You can reactivate anytime in the future.

If you cancel, your account becomes inactive. You will no longer be able to add or edit stories, but everything you’ve created will remain safely stored and viewable whenever you sign in. You can reactivate your subscription at any time.

Yes. If you choose to delete your account, all stories and data will be permanently removed from our platform. Once deleted, this cannot be undone.

Life doesn’t happen all at once — your story keeps unfolding. That’s why StoriedLife is a subscription: it allows you to share your memories at your own pace, without a time limit.

  • Take a few months to tell your story if you prefer.

  • Or spread it out over years, adding chapters as life unfolds.

We don’t restrict you to one year or a fixed timeframe. StoriedLife is built for ongoing storytelling, helping you reflect, reminisce, and preserve memories when you’re ready.

Absolutely. Your stories are private by default. You decide who, if anyone, gets access. StoriedLife is built on SOC 2 and ISO 27001 verified security standards to ensure your memories are safe and protected.

We accept all major credit cards (Visa, Mastercard, American Express). All payments are processed securely with bank-level encryption.

Do add-ons (like printed books) renew automatically?

You can change your plan anytime. The new plan will take effect at the end of your current billing cycle, so you won’t lose any time you’ve already paid for.

StoriedLife is a storytelling app that helps you preserve your life’s memories through guided conversations with our empathetic AI. Simply answer prompts, and the app turns your responses into beautifully crafted stories you can save, share, and revisit anytime.

Our intuitive AI gently guides you with questions that jog your memory. You’ll rediscover moments you thought were long forgotten—and can always come back to add more.

Yes! You can use the app to guide parents, grandparents, or friends through storytelling prompts, helping them preserve their memories.

Storied Life gives you a personal AI biographer, an intelligent companion that guides you through intuitive, evolving conversations based on what you’ve shared.

  • Your story unfolds naturally, just like a conversation
  • The AI remembers your details and builds on them with thoughtful prompts
  • No writing required, the AI will shape your story into a beautifully narrated memoir

From family milestones to personal reflections, the possibilities are endless. StoriedLife organizes your memories into chapters, making it easy to revisit and expand your story over time.

Absolutely! Enhance your stories with multimedia elements to create an immersive experience for you and your loved ones.

Yes! Share your stories as downloadable PDFs that can be printed or sent digitally—perfect for family keepsakes or gifts.

It’s like chatting with a trusted friend. Our AI listens, asks thoughtful questions, and helps you reflect deeply on your memories, transforming them into compelling narratives.

This feature is coming soon! In the meantime, you can share completed stories with loved ones for collaboration and reflection.

Yes, your memories are safe with us. StoriedLife uses advanced encryption to ensure your data stays private and accessible only to you or those you choose to share it with.

It’s easy! Download the app from the App Store or Google Play, create your account, and start answering prompts. You’ll be capturing your memories in minutes.

StoriedLife is free to download and use for a limited time. Don’t miss your chance to try it before premium plans are introduced!

StoriedLife uses an AI-powered assistant to guide users through their life story. The experience is fully personalized—our AI adapts to each user’s pace, preferences, and personality. Once stories are completed, they’re compiled into a professional-quality memoir, and families can receive weekly story updates during the process.

We provide onboarding materials, staff training (if needed), co-branded collateral, and ongoing support to help you roll out StoriedLife smoothly and effectively.

Yes. StoriedLife was built specifically with accessibility and ease of use in mind. The interface is clean, intuitive, and designed to feel like a guided conversation rather than a tech product.

StoriedLife is app-based, so users will need to download the app onto their smartphone or tablet. No additional hardware or setup is required. For partners, there’s no software installation or IT integration needed—just access to our partner portal and onboarding resources. StoriedLife has a “Shared” mode where a tablet can be used across multiple accounts. This is useful for seniors who do not have or do not want to use their phone. A tablet can be shared across residents.

All user data is encrypted and securely stored in compliance with standard data privacy regulations. We do not share or sell personal information. We can provide documentation on our data security practices upon request.

Yes. We welcome the opportunity to run pilot programs with new partners to ensure alignment and demonstrate value before expanding.

How long does it take for someone to complete their storybook?

Yes. Our “Story of the Week” feature allows family members to receive story excerpts as they’re completed, fostering connection throughout the process—not just at the end.

No problem! You can skip any question and come back to it later. Our AI adapts to your pace and ensures you always feel comfortable.

Yes! You can revisit and edit your stories anytime, making it easy to refine or add new details as your journey unfolds.